CALL:  718.240.5000  //  EMAIL: INFO@BHMCNY.ORG

PATIENT INFORMATION

Preparing for your Stay

For admissions, make sure to bring your Social security number, insurance card, Photo ID (such as a driver's license or state photo ID), Medicare or Medicaid card and Advance Directive (living will).

 

To ensure a comfortable hospital stay, you can elect to bring some personal items such as personal toiletries, bathrobe and slippers or socks, list of medications your a currently taking, glasses, dentures, hearing aids and any instructions your physician may have provided.

 

We ask you NOT to bring jewelry or other valuables, extra money or additional credit cards, a hair dryer, electric shaver, or other electrical appliances.

During your Stay

While under our care, you will be cared for by essential members of our staff.  A variety of professionals will attend to the many tasks required to ensure  your needs are met.

 

In addition to your medical team, our Food and Nutrition Services team works with your Physician to determine the diet that is right for you and our Building Services department will ensure that your room is clean.

 

Our Nurses are here to uphold your rights as a patient.  They are responsible for conveying to you your health status, medication requirements, and medical treatments and procedures, as well as helping you deal with any challenges you may face over the course of your care.

 

You can use patient room call bells to page a Nurse for emergency help or regular assistance, day and night.

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(Click or Scroll Down)

Click the cover image to access our Patient Guidebook

PATIENT GUIDEBOOK

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Our Patient Guidebook features:

  • Maps of the different ares of the main Brookdale hospital
  • Directions via car, bus and train
  • Important information to know During your Stay and upon Leaving the Hospital
  • Support Services
  • The Justice Center
  • Patient's Bill of Rights
  • Parent's Bill of Rights
  • Patient's Bill of Responsibilities
  • Telephone List
  • Other Facilities & Services

Features

  • Free personalized access to portions of your medical record.
  • Manage and Receive information about your health.
  • Request appointments at your convenience, not just during office hours.
  • View some lab/test results

VISITING HOURS

Our visiting policy is established to provide a supportive and caring setting for patients and their families and friends.  Every patient has the right to receive visitors in accordance with his/her wishes and provider approval, depending upon the rights and safety of the patient and others, or the medical or therapeutic status of the patient.  Patients also have the right to withdraw or deny consent to visitation at any time.

General

Mother/Baby

NICU

CCU & ICU

PACU

Psychiatry

Off-Hour

General Visiting Hours

11:00 am - 8:00 pm

2 visitors per patient

14 years of age or older

Mother/Baby Unit

11:00 am - 8:00 pm

2 visitors per patient

14 years of age or older

Parent/Spouse/Partner: 10:00 am - 10:00 pm

Siblings over 2 years old :  4:30 pm - 5:30 pm

NICU - Premature Nursery

Viewing from Window Only:  3:30 pm - 4:00 pm

Viewing from Window Only:  7:30 pm - 8:00 pm

Parents up to 12:00 am - ID Band Mandatory

Siblings viewing from Window Only:  4:30 pm - 5:30 pm

Grandparents - Must be accompanied by a parent

CCU - Coronary Care Unit

ICU - Intensive Care Unit

11:00 am - 1:00 pm

3:00 pm - 4:00 pm

6:00 pm - 8:00 pm

PACU - Post Anesthesia

No Visitors Allowed, dial ext. 6116 for patient condition

Department of Psychiatry

Adult Units:

1:30 pm - 3:00 pm & 7:00 pm - 8:00 pm

 

Child Units:

Monday - Friday:  5:30 pm - 7:30 pm

Saturday & Sunday:  1:00 pm - 3:00 pm & 5:30 pm - 7:30 pm

Off-Hour Visitation

Visitors and family may discuss special visiting needs – including overnight accommodations – with the Nurse Manager or Nursing Supervisor.  They will arrange visiting privileges to meet the needs and wishes of the patient and his/her family as well as the other patient in the room.

 

Overnight accommodation of one parent after 9:00 pm is provided for pediatric patients, less than 18 years of age.

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DISCLAIMER // PRIVACY NOTICE